Account Director and Marketing Manager

In addition, as the Marketing Manager at Fishhook, you’re a big-picture thinker - with some implementation work - eager to help the Fishhook team share encouraging and inspiring content and make new connections with church and ministry leaders.

*Scroll to the bottom of the page for application 

In summary, we are looking for:

• A collaborative leader who serves as the relationship builder between the Fishhook team and our churches/ministries. You work to humbly encourage and support church leaders, while managing priorities, workload (hours) and budgets.
• An empathetic coach who will think strategically to see the big picture, set measurable goals/objectives, develop a plan and/or consider a more thorough process for brand strategy, communications and marketing with our churches and ministries.
• A guide who brings digital experience and helps our churches think through their digital strategies, tools and online ministry content to engage and build relationships with others.
• In the marketing role, you are focused on bringing creativity, energy and value to all churches through engaging content, events, conferences and other experiences. You will work closely with Fishhook’s Business Development leader and lead our marketing efforts (with our digital presence and other in-person events).

For more information about this Account Director position and our Fishhook team:

About Fishhook

We’re a creative communications team based in Indianapolis, Indiana. We’ve been helping churches innovate, create and communicate for 21 years. We’re strategists, designers, developers, spouses, parents, thinkers, tinkerers and whole people. We show up as whole people and fully believe in the local church. 

Our clients include small, rural churches and multisite megachurches (and everything in between). We have many clients located throughout Indiana, the Midwest and across the nation. We’re inspired and energized by looking for possibilities in every person, church and circumstance.

About the Position

Account Directors serve as the relationship builder between our churches/ministries and our Fishhook team. They nurture the client relationship as they ask intentional questions, listen, observe, understand, encourage, direct and guide our clients to new possibilities in their communications/marketing efforts. Account Directors also act as the context-carriers for our churches and our team as they manage priorities, hours and budgets. 

Account Directors at Fishhook:

• Are proactive and energetic to lead meetings, guide and coach with clients to think strategically, see the big picture, set measurable goals/objectives, know themselves and their intended audiences, develop a plan and/or consider a more thorough process for communications/marketing.
• Oversee the experience and our work with the full Fishhook team that we are providing for each client to ensure it is strategic and intentional for that specific church/ministry.
• Manage priorities, hours and budgets to ensure that Fishhook is being good stewards of the work entrusted in our care and that the Fishhook team has clarity on what is most important and the hours available for accomplishing it.
• Take the lead to write or oversee marketing plans and the messaging/content we are providing for clients to ensure consistency.
• Are energized to help our churches think through their digital strategy and help develop tools and online ministry content to engage and build relationships with others. This would include helping support website development, SEO efforts, digital marketing/ad campaigns, organic social media, etc.
• Stay connected and supportive of Fishhook Project Managers involved in projects. Project Managers are responsible for organizing project details, communicating with our team and guiding the tactical support we provide clients for all of our work including: brand development/brand experience, website development, social media strategy, various campaigns, etc.
• Are willing and able to help where needed. In some seasons or with some projects, Directors may need to support our clients by helping with some project management details. While this is not the Directors’ primary role, there are times when there is a need to help with details, planning and organization.

As the Marketing Manager at Fishhook, you:

• Are focused on bringing creativity, energy and value to all churches through engaging content, events, conferences and other experiences. 

• Bring innovation and passion to sharing the Fishhook story and connecting with new churches both digitally and in person. 

• Work closely with Fishhook’s Business Development leader to set marketing and business development plans and goals each year and track those plans/goals ongoing.

• Guide our internal marketing team and oversee workflows and ongoing content development. 

• Champion our digital marketing efforts and events to ensure they carry out Fishhook’s brand experience and that we are resourcing as many church leaders as possible.

About You

We’re looking for a relational collaborator who brings a humble, hungry spirit. This person is a lifelong learner who wants to grow and live out our Fishhook values. 

We anticipate that you would bring 5-8 years of experience serving in one or more of the following roles:

• Account manager/director at a communications/marketing agency
• Communications/marketing manager or director with a church, non-profit or company

You’re looking for a full-time opportunity (40 hours/week), with some travel that is occasionally overnight and on the weekends (could be several times each year).

As you work with clients, your strong interpersonal skills would be used every single day. We need someone who can connect well and build trust with others. In addition, you’re a strategic and empathetic thinker with the ability to balance the strategic vision/possibilities along with the tactical and pressing needs of churches/ministries.

You have a good sense of managing hours for yourself and teammates to meet budget and hour requirements.

You are organized and energized by managing multiple projects. You see possibilities when unforeseen circumstances arise and support teammates well through that. 

You have experience and an ability to coach and connect with leaders. You respectfully probe and get to the heart of an issue and then encourage next steps for growth.

You enjoy working with content and know that messaging that is focused on the intended audience is vital! Your writing is focused and flexible to hit the mark no matter the audience or communications channel. You are a helpful editor and proofreader. 

You have experience and are eager to work with a collaborative creative communications team - both through our clients and with our Fishhook team. We are a group of strategists, designers, web developers and digital strategists.

About Pay and Benefits

We have a flexible work environment and encourage everyone to create a daily rhythm that helps them do great work. You’re a person first, employee second. We work diligently, but make space for our time with family, friends, your church and community. 

We embrace a hybrid work rhythm. We have core office days on Mondays and Wednesdays when our local team is in the office - this includes important face-to-face time and impromptu conversations about life and our work. Everyone typically works from home or coffee shops the other days of the week. 

We work hard, pray often with each other and our clients, and love some buffoonery too. Sarcasm in Slack, friendly games as a team, and snacks are a highlight in our work together. Our office suite on the northwest side of Indianapolis is located within a collaborative space/community made up of people and organizations committed to making positive, life-changing impact.

Salary is competitive, paid time off and other benefits are provided as well.